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Private Pool

Delivery policy

Thank you for visiting and shopping at Following are the terms and conditions that constitute our delivery policy.

Domestic Shipping Policy


Shipment processing time


All orders are processed within 2-3 business days. Orders are delivered on Fridays (from 8am to 5pm). If we are experiencing a high volume of orders, orders may be delivered on Saturdays (from 8am to 5pm). If it happens we will contact you via email or telephone.


Customs, Duties and Taxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.


International Shipping Policy


We can ship outside of Thailand with additional shipping fees based on the total weight of the products ordered and the country of destination.

Returns Policy


Our return policy provides detailed information about options and procedures for returning your order.

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